DWR Public Records Access, Policies and Fees
How do I review and obtain copies of public records?
Public records of the N.C. Department of Environment and Natural Resources, including the Division of Water Resources, are available for review and there are several procedures that will help you with your research.
Before beginning your research, you may want to review the department's Public Records Request Policy.
Each agency within the department maintains its own files. At this time, there is no central file room or website where you can conduct your research for the entire department.
DWR's central fileroom is located in the basement of the Archdale Building, 512 N. Salisbury St., Raleigh, NC 27604. This fileroom holds files for the Water Quality Permitting section, the Water Quality Regional Operations section. Included in these files are permitting, compliance and correspondence records for wastewater treament systems (domestic, industrial, animal); sewage collection systems; land application of treated wastewater, animal waste and residuals. Files are also available concerning wetlands and stream impacts and issues relating to water planning.
The files are available for review and copying during regular business hours - Monday through Friday; 8 a.m. to 5 p.m.
Central Files Access
Until further notice, requests for files by those working in or visiting the Archdale Building will be handled as follows:
Water Quality Regional Operations and Groundwater Protection records contact - Olita Boone (919-807-6332); Tonya Godwin (919-807-6301) and Karen Prather (919-807-6302).
Water Quality Permitting records contact- Diann Jones (919-807-6306). Diann is located on the 6th floor in the Planning Section. You may also send an e-mail to NCDENR.firstname.lastname@example.org for non-urgent requests.
For other information requests, please contact Susan Massengale, (919)707-9014, email@example.com or Sarah Young, (919)-707-9033, firstname.lastname@example.org in the DWR Public Information Office.
Files pertaining to a specific region (see regional map) may be available at our regional offices. We ask that you schedule an appointment to review files at these locations so that we may serve you better.
If it is not convenient for you to come to the file room yourself, you may want to have an associate assist you with the request, or you may contact a temporary employment agency to handle your request. For a listing of "Employment Agencies-Temporary" refer to the "Yellow Page" listings at either of the following web sites: www.superpages.com or www.realpages.com.
Fees may be charged for copies of records. The DENR Public Records Request Policy contains information on how the department charges for public records.