What do I do if I need a DWQ Vehicle?

There are state vehicles dedicated to DWQ staff travel purposes.  If no DWQ vehicles are available, you may reserve a state vehicle from Motor Pool (see last section below) or choose to drive your own car (restrictions on reimbursement for travel, etc. may apply).  Sign-out, fueling, and parking instructions vary according to work location, but here are instructions to get you started.  Happy motoring, and stay safe!

Central Offices In Raleigh:

Archdale Building Employees

Unfortunately, we've lost our downtown parking spaces for the DWQ vehicles.  Our cars are now parked at the Parkview Building at 2321 Crabtree Boulevard; however, you will go to the 12^th floor of Archdale to sign them out and get keys.  You must fill out the vehicle log sheet (it looks like this one).  Be sure to record the purpose of the trip and your signature (very important!).  Please contact Linda West with any questions.

Parkview Building Employees

There are vehicles available for Parkview staff.  Please check with administrative staff there for information about signing out DWQ vehicles (or follow instructions above to sign out DWQ cars from Archdale).

2728 Capital Boulevard Employees

There are vehicles available for DWQ staff at this building.  Please check with administrative staff there for information about signing out DWQ vehicles (or follow instructions above to sign out DWQ cars from Archdale).

Environmental Sciences and Laboratories at 4405 Reedy Creek Road

There are vehicles available for ESS and Laboratory staff.  Please check with administrative staff there for information about signing out DWQ vehicles.

Regional Offices:

Please check with your regional office administration staff for locations and instructions on using DWQ vehicles at your office.

Fueling a State Vehicle

You can fuel a state vehicle at Motor Fleet (1915 Blue Ridge Road in Raleigh) or at NC DOT refueling stations across the state using the gas key assigned to that vehicle.  See these helpful instructions on fueling a state vehicle .  Locations of NC DOT fuel pump in each county are available here.  (Please note some maps/locations may be out-of-date.  For example, the Peace Street station in Raleigh is no longer available.)  If you can't get to an NC DOT pump, you can also fuel the vehicle at most commercial stations using a state credit card.  For information about gas credit cards, speak with your supervisor. 

When should I fill up?

Policies and procedures vary by work location.  Some offices observe the "half-tank rule" (I.e., always fuel up if the tank is half empty or less when you return).  Others expect employees will always fill up the tank before leaving the vehicle for the next driver.  Please observe guidelines specific to your work location.

What do I do if I'm in a accident?

Be sure to follow these basics steps:

1. Take precautions necessary to protect the scene of the accident from further accidents.
2. Call the police.  If someone is injured, call for medical assitance.
3. Answer police questions and give identifying information to other parties involved.  Make no comments about assuming responsibility.
4. Report accident to the insurance company using the appropriate option below, depending on the vehicle.

If you are in a DWQ vehicle, there should be a motor vehicle Accident Reporting Kit inside.  This kit contains instructions, contact information, and insurance forms.

If you are in a state vehicle from Motor Pool, please refer to the Motor Fleet Management's Regulations Book.  Here are the instructions as of March 2009: 

• All accidents involving state vehicles or other property damage, regardless of amount of damage, must be reported, within 10 days, by calling the 1-800-277-8181 number in the upper left corner of the windshield or 733-4043 (in Raleigh calling area).  Information which should be obtained from the other driver involved in the accident is: name, address, telephone number, license plate number, insurance company and policy number. An Accident Reporting form, FM-16, must be completed and forwarded immediately to Motor Fleet Management.  All accidents involving injury or damage to a state vehicle must be reported to Travelers Insurance Company promptly as follows: In North Carolina, call 1-800-238-6225 to report accidents to the state’s insurance provider. Remember, report all accidents to MFM.

What if a DWQ vehicle is not available when I need it?

You can reserve a vehicle from the State Motor Fleet.  Please see this link for instructions and forms.  You may also drive your personal vehicle; however, refer to the travel section of the onboarding introduction page and current policies regarding reimbursement approvals for more information.