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Information Technology Services supports the mission of the North Carolina Department of Environment and Natural Resources by providing the following services:
Systems Development Team
| Systems Support |
System Functions |
Database Administration |
| Development |
Analysis |
Design |
| Enhancements |
Design Testing |
Backups |
| Project Management |
User Training |
Security |
| Quality Assurance |
Security |
Database Recovery |
| Special Reporting |
Consultation |
Monitoring |
| Maintenance |
Implementation |
Reorganization |
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Monitoring |
Disaster Recovery |
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Documentation |
Storage Management |
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Help Desk |
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Purchasing |
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Contract Administration |
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Network Engineering Team
| Consulting Services |
LAN/Network Support |
Hardware/Software Telecommunications/Voice Support |
| Networking |
Design |
Configuration |
| Communications |
Configuration |
Acquisition Guidance |
| Acquisitions |
Acquisitions Assistance |
Installation |
| Telecommuication/Voice |
Operations Manual Guidance |
Troubleshooting |
| Software |
Promotion of IRMC/SIPS standards |
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| Hardware |
Troubleshooting |
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| Security |
Server Setup |
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| Disaster Recovery |
Disaster Recovery |
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Disaster Planning Guidance |
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Security |
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Geographic Information Systems (GIS)
- Implement DENR GIS policy
- Coordinate GIS support, resources, and geospatial data
- Implementation of desktop GIS throughout DENR
- Technical Assistance to DENR programs
- Data sharing and dissemination through the world wide web
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